topic User ID - Igonere User list in Next-Generation Firewall Discussions https://live.paloaltonetworks.com/t5/next-generation-firewall/user-id-igonere-user-list/m-p/570707#M2296 <P>Hi,</P> <P>&nbsp;</P> <P>I have added a few users to the "Ignore USer list"&nbsp; for user-id configuration. But when I checked the User-IP mappings I still see the user-id is mapping the username with IPs even though the usernames are in ignore list. Any suggestions on what to check here?<BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="srikarpuligandla_0-1703226223762.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/56072i46C8F44788FDAF80/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="srikarpuligandla_0-1703226223762.png" alt="srikarpuligandla_0-1703226223762.png" /></span></P> <P>&nbsp;</P> Fri, 22 Dec 2023 06:25:03 GMT srikarpuligandla 2023-12-22T06:25:03Z User ID - Igonere User list https://live.paloaltonetworks.com/t5/next-generation-firewall/user-id-igonere-user-list/m-p/570707#M2296 <P>Hi,</P> <P>&nbsp;</P> <P>I have added a few users to the "Ignore USer list"&nbsp; for user-id configuration. But when I checked the User-IP mappings I still see the user-id is mapping the username with IPs even though the usernames are in ignore list. Any suggestions on what to check here?<BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="srikarpuligandla_0-1703226223762.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/56072i46C8F44788FDAF80/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="srikarpuligandla_0-1703226223762.png" alt="srikarpuligandla_0-1703226223762.png" /></span></P> <P>&nbsp;</P> Fri, 22 Dec 2023 06:25:03 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/user-id-igonere-user-list/m-p/570707#M2296 srikarpuligandla 2023-12-22T06:25:03Z Re: User ID - Igonere User list https://live.paloaltonetworks.com/t5/next-generation-firewall/user-id-igonere-user-list/m-p/571278#M2330 <P>you excluded lab<STRONG>.COM</STRONG>\user, the user-ip-mapping captured lab\user, so that's not a match</P> <P>&nbsp;</P> <P>if you update your exclude list to lab\user it will work</P> <P>&nbsp;</P> <P>hope this helps</P> <P>&nbsp;</P> Fri, 29 Dec 2023 22:30:22 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/user-id-igonere-user-list/m-p/571278#M2330 reaper 2023-12-29T22:30:22Z