topic Re: LED Status yellow for PWR in Next-Generation Firewall Discussions

LED Status yellow for PWR

Doyenadmin — Tue, 19 Jul 2022 15:54:05 GMT

Hello Guys,

Need some suggestions, Paloalto 5220 or say 3220 while deploying I can see yellow LED in PWR but every other LED's are green.

referred - https://docs.paloaltonetworks.com/hardware/pa-3200-hardware-reference/service-pa-3200-series-firewall/interpret-leds-pa-3200-series

In this document it says it will either be green for ON and for no power it will be OFF but i can see yellow.

i saw back panel fans are working fine no error on environmentals also Backpanel led's are green.

Is it normal or need to check with TAC ?

PWR = Yellow

Re: LED Status yellow for PWR

danoman2 — Tue, 19 Jul 2022 19:00:00 GMT

Perhaps its a failing LED. I see the right side looks a liitle yellowish. Maybe the color is just distorted. Can you power cycle the device? I see you have an HA pair, if its the inactive pair bounce it. If it is active, switch to passive and then reboot. Interested to see what it could be.

Re: LED Status yellow for PWR

Doyenadmin — Sun, 24 Jul 2022 15:02:37 GMT

Hi Dan,

I have rebooted several times since the time of deployment and it is the same since i unboxed it.

I have unboxed 3 firewalls in last 3 month 3220 5220 and 5250 this case is same in all 3 devices.

maybe LED colour is distorted.

Re: LED Status yellow for PWR

Doyenadmin — Sun, 24 Jul 2022 15:09:10 GMT

Hello Dan,

I have attached > show system environmentals

all seems to be normal.

Re: LED Status yellow for PWR

danoman2 — Wed, 27 Jul 2022 12:21:58 GMT

I would open a case up if you are concerned it is not functioning correctly.