topic Re: URL Category - Custom URL Category Import not working. in Next-Generation Firewall Discussions

URL Category - Custom URL Category Import not working.

ittechcofcu — Thu, 25 Aug 2022 16:26:03 GMT

When I try to import URL's per text file, Uploading runs forever and never completes.

Has anyone else had this issue.

We are on version10.2.2.H2.

Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

Re: URL Category - Custom URL Category Import not working.

elisardo — Thu, 25 Aug 2022 21:29:41 GMT

I also have this same problem and I came here to post the same thing. For me it seems to have started after upgrading to 10.2.2 about a month ago and I've been entering URLs 1 by 1 since. I have tried multiple computers and 3 different browsers, cleaning cache, etc., and even restarted the management plane with no luck. I upgraded to 10.2.2-h2 last week rebooted the firewall hoping the reboot would do it but it did not. Hopefully someone has a solution.

Re: URL Category - Custom URL Category Import not working.

Rich_Bailey — Fri, 23 Sep 2022 15:40:24 GMT

Same here. Any resolution yet?

Re: URL Category - Custom URL Category Import not working.

elisardo — Tue, 04 Oct 2022 15:53:17 GMT

No resolution here yet. It's very frustrating when I need to add a list of URLs since I have to do one at a time. Anyone else have a resolution yet?

Re: URL Category - Custom URL Category Import not working.

JanneKing — Mon, 10 Oct 2022 11:51:20 GMT

Upgrade to 10.2.3 does not help.

Re: URL Category - Custom URL Category Import not working.

YEmreSeven — Mon, 10 Oct 2022 12:34:55 GMT

Hi, you can use "set profiles custom-url-category testlist list *.google.com" in configure mode to add multiple entries from cli as a workaround.

Re: URL Category - Custom URL Category Import not working.

JanneKing — Mon, 10 Oct 2022 13:53:52 GMT

Great, it worked to do it from the cli. Thanks.

Re: URL Category - Custom URL Category Import not working.

YifengLiu — Mon, 17 Oct 2022 22:00:09 GMT

I am also facing the same issue on PANOS 10.2.2-h2.

Except CLI, no other solution at this moment?

Re: URL Category - Custom URL Category Import not working.

Smolli — Tue, 22 Nov 2022 06:40:52 GMT

I had the exact same issues.

Just finished installing 10.2.3, now I can import URL-Lists from text files again.

FYI: If you use dlp plugin, it needs to be at least version 3.0.2 for the update. It was not offered to me, so I removed the plugin. After that, the update went fine. After update, I was able to install dlp 3.0.2

Re: URL Category - Custom URL Category Import not working.

elisardo — Wed, 23 Nov 2022 21:51:35 GMT

Great! Thank you for the information! I will update to 10.2.3 ASAP.

UPDATE: I have updated to 10.2.3 and can confirm that URL Category Importing works again. Thank you again, Smolli!

Re: URL Category - Custom URL Category Import not working.

elisardo — Wed, 23 Nov 2022 21:50:14 GMT

Thank you again, Smolli. I have updated to 10.2.3 and can confirm that importing works again. Thanks!

Re: URL Category - Custom URL Category Import not working.

DavidNelson — Sun, 29 Jan 2023 04:15:33 GMT

I have run into this a few times lately on different firewalls, and this time decided to try fiddling with the file a bit, tried a few things and it worked. Sorry I don't have time right now to figure out for sure which thing did the trick, but this is the list of things did:

- Added a couple of blank lines to the end of the file. Figured maybe it was looking for a blank line to indicated the end of the file?

- Converted the line endings from Windows to Linux

- Change the encoding from UTF-8 to ANSI

Will post an update if I get a change to play with this and figure out for sure what did it.

Thanks

Re: URL Category - Custom URL Category Import not working.

TCarnal — Mon, 13 Feb 2023 14:38:14 GMT

Same issue but running PanOs 11.0.0 which was released after 10.2.3 but unfortunately the problem still resides in 11.0.0

Re: URL Category - Custom URL Category Import not working.

K.Brown385606 — Tue, 19 Mar 2024 14:16:24 GMT

I had this issue on 10.2.8.

It think this has to do with formatting, not versjon.

I saved a csv file form excel. Tried to import but got invalid character.

Turns out this ha MS carriage return. So changed to unix LF. Now it just hangs forever.

What worked was adding 2 URLs manually, export that file and open it in notepad++

Add you URL`s to that file from file not working and it should import it successfully.