topic Re: Captive Portal is not Working in Next-Generation Firewall Discussions

Captive Portal is not Working

A.Qureshi758424 — Sat, 23 Mar 2024 11:01:54 GMT

I have enabled Captive portal for PA-VM 100 and configured all points related to it.

Issue raised when a user tried to connect to internet, client get error pls look in the attached snap.

Re: Captive Portal is not Working

JayGolf — Mon, 25 Mar 2024 23:12:51 GMT

HI @A.Qureshi758424 ,

Can you try a different web browser like edge or firefox? Does it work then?

Re: Captive Portal is not Working

JayGolf — Mon, 25 Mar 2024 23:16:23 GMT

Looks like a cert error. Check the TLS profile you have configured. In the protocol settings of the tls profile, please set the max version to "Max".

Re: Captive Portal is not Working

A.Qureshi758424 — Thu, 18 Apr 2024 05:32:34 GMT

The solution was in the authentication policy where i was matching my local database users, i had changed then to unknown for source users and found that captive portal started working.

Additionally on the first login Palo alto doesn't support Password change for the end users we have to take external third party server to do this thing.