topic Re: Send File to CDL Receiver Failed in Next-Generation Firewall Discussions https://live.paloaltonetworks.com/t5/next-generation-firewall/send-file-to-cdl-receiver-failed/m-p/588745#M3265 <P>Hello, I know this is an old thread but I have the same situation going on with my NGFW. Did you find any solution about this topic?</P> <P>&nbsp;</P> Tue, 04 Jun 2024 16:19:02 GMT JuanFelipeAyala 2024-06-04T16:19:02Z Send File to CDL Receiver Failed https://live.paloaltonetworks.com/t5/next-generation-firewall/send-file-to-cdl-receiver-failed/m-p/580159#M2815 <P>Hi all,</P> <P>&nbsp;</P> <P>I have a PA-440 currently at 10.2.7-h3.&nbsp;</P> <P>&nbsp;</P> <P>After performing PAN-OS upgrade, there is an error on telemetry stating "Send File to CDL Receiver Failed".&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Black_Sunglass_0-1710311214322.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/58271iD3D962CCDAFCED20/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Black_Sunglass_0-1710311214322.png" alt="Black_Sunglass_0-1710311214322.png" /></span></P> <P>&nbsp;</P> <P>I found a similar article and applied the suggestion by retrieving the license key again but with no successful.&nbsp;</P> <P><A href="https://live.paloaltonetworks.com/t5/general-topics/enable-device-telemetry-with-error-message-send-file-to-cdl/m-p/510035#M107015" target="_blank">https://live.paloaltonetworks.com/t5/general-topics/enable-device-telemetry-with-error-message-send-file-to-cdl/m-p/510035#M107015</A></P> <P>&nbsp;</P> <P>The only KB I found is a known issue that is supposed to be fixed in previous version.</P> <P><A href="https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sZsCCAU&amp;lang=en_US%E2%80%A9" target="_blank">https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sZsCCAU&amp;lang=en_US%E2%80%A9</A></P> <P>&nbsp;</P> <P>Any advice?</P> Wed, 13 Mar 2024 06:31:47 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/send-file-to-cdl-receiver-failed/m-p/580159#M2815 Black_Sunglass 2024-03-13T06:31:47Z Re: Send File to CDL Receiver Failed https://live.paloaltonetworks.com/t5/next-generation-firewall/send-file-to-cdl-receiver-failed/m-p/588745#M3265 <P>Hello, I know this is an old thread but I have the same situation going on with my NGFW. Did you find any solution about this topic?</P> <P>&nbsp;</P> Tue, 04 Jun 2024 16:19:02 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/send-file-to-cdl-receiver-failed/m-p/588745#M3265 JuanFelipeAyala 2024-06-04T16:19:02Z