topic Re: System logs are not being sent to CDL in Next-Generation Firewall Discussions

System logs are not being sent to CDL

Lemmi-123 — Tue, 18 Jun 2024 12:50:21 GMT

Hello guys,

Need a small help. We faced ab issue were even after we have set the logs to be forwarded to CDL, the system logs are not being sent to CDL.

Can someone help me with why this could be happening

Re: System logs are not being sent to CDL

Basavaraj_Ningappa — Wed, 19 Jun 2024 12:41:43 GMT

Hi,

This video guide has step by step instructions and how to set palo alto firewall to send logs to CDL

https://www.youtube.com/watch?v=P6gmH4Q3uZc

I hope this may help you to resolve your issue.

Re: System logs are not being sent to CDL

PavelK — Thu, 20 Jun 2024 07:55:40 GMT

Hello @Lemmi-123

could you issue command: request logging-service-forwarding status to check status of log forwarding?

If everything is configured correctly and logs are not being sent or status is "not connected" could you restart management and log receiver services with below commands:

debug software restart process management-server
debug software restart process log-receiver

Kind Regards

Pavel