topic Re: Software update library is stripped, missing a lot of OS versions? in Next-Generation Firewall Discussions

Software update library is stripped, missing a lot of OS versions?

SteveBallantyne — Thu, 27 Jun 2024 13:57:41 GMT

I had a very strange issue this morning regarding VPN configuration, and it's obviously a GUI bug. I checked for Software updates for my Panorama and the library came up with a very small list. It doesn't even include 11.1.3 or 11.1.3-h1 which is what the appliance is running.

I went out to the Software Updates section of the customer support site, and it's also showing the same very small and limited list.

Is there currently a problem with the public site? Or was 11.1.3-xx removed and redacted?

Re: Software update library is stripped, missing a lot of OS versions?

SteveBallantyne — Thu, 27 Jun 2024 14:06:13 GMT

Correction - the site shows all versions, including the 11.1.3 branch, if I click Other (to go off base from Preferred).

Re: Software update library is stripped, missing a lot of OS versions?

SteveBallantyne — Thu, 27 Jun 2024 14:13:25 GMT

OK, it turns out that this was a user issue (me). I had to check "Include Patch" and then uncheck "Preferred Releases" and "Base Releases". Now all software shows in Panorama including the release that I am running.

Never mind! 🙂