topic Re: No policy recommendation for IoT in Next-Generation Firewall Discussions

No policy recommendation for IoT

Txopoo — Tue, 21 May 2024 10:37:42 GMT

I have my firewall (PA-440) licensed with an IoT security license. The IoT security portal is working great and recognizing devices in my network. But I have a problem: I don't know why, when I go to the policy recommendation for IoT, the profiles from the security portal don't appear, even though the portal recognizes the firewall and the devices in the network.

I need help, please. If someone knows what I have to do to solve the problem, it would be great.

Thanks.

Re: No policy recommendation for IoT

Salathiwe — Tue, 27 Aug 2024 09:58:14 GMT

Hi there

Is there any update on this?

Under Policy Recommendation IOT I get the error gRPC connection failed.

Re: No policy recommendation for IoT

richard.cross — Sun, 06 Jul 2025 12:45:39 GMT

I did not see an answer, but this is how I corrected this. The first link is the commands the second link is the region URLs. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sYqxCAE&lang=en_US

https://docs.paloaltonetworks.com/iot/getting-started/iot-security-solution/iot-security-integration-with-next-generation-firewalls#id3e991e7d-d5c7-4655-a8ef-cda5acce3f55:~:text=the%20oldest%20first.-,Policy%20Rule%20Recommendations,-You%20can%20generate