topic URL Filtering logs not appearing on firewall in Next-Generation Firewall Discussions

URL Filtering logs not appearing on firewall

S.Praveen — Wed, 18 Sep 2024 04:40:36 GMT

Firewall is running on 10.2.8-h3, i observed URL filtering logs are not appearing on the firewall last log was one month ago but when i verified the URL filtering profile applied to the policies it has alert configured and i can see in traffic logs that url category is being applied too but its just the logs which is not displaying on firewall.
Traffic and Threat logs are visible too. can someone suggest what can cause this and to get the logs displayed on the firewall can you please recommend.
I tried rebooting the Management server but no luck any sugggestions please!

Re: URL Filtering logs not appearing on firewall

kiwi — Wed, 18 Sep 2024 10:35:46 GMT

Hi @S.Praveen ,

Is your license still active ?

If your URL filtering license is no longer active then you can only enforce policy using custom URL categories.

https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-admin/subscriptions/what-happens-when-licenses-expire

Hope this helps,

-Kim.

Re: URL Filtering logs not appearing on firewall

OtakarKlier — Wed, 18 Sep 2024 18:28:22 GMT

Hello,

Also check the security policies to ensure that 'log at session end' is checked.

Regards,

Re: URL Filtering logs not appearing on firewall

S.Praveen — Fri, 20 Sep 2024 08:24:10 GMT

I have seen URL filtering license is active and log at session end is already checked. It has a valid URL filtering profile attached to the rules.