https://live.paloaltonetworks.com/t5/next-generation-firewall/issue-connecting-to-globalprotect-with-public-wifi/m-p/996276#M5135 <P>Hi guys,</P><P>&nbsp;</P><P>I'm at a coffee shop and using their public wifi to connect to my company GP VPN. I was able to enter my credentials and MFA. The GP showed that I'm connected, but I'm not able to connect to my company's local stuff and can't browse the internet while connected. The GP client also popped up a message below every few minutes:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tinhnho_0-1733243948609.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64451iD86484D68D27A66C/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="tinhnho_0-1733243948609.png" alt="tinhnho_0-1733243948609.png" /></span></P><P>After 20 minutes, I decided to switch to my cell phone's hotspot wifi, I'm able to connect to GP, my company local stuff, and browse internet without issue.</P><P>&nbsp;</P><P>It sounds like the coffee shop's wifi issue. I just collected the 'Debug level logs' from GP client of my laptop. From the logs, where do I need look to confirm it's coffee shop's wifi issue?</P><P>&nbsp;</P><P>Thanks.</P> Tue, 03 Dec 2024 16:48:51 GMT tinhnho 2024-12-03T16:48:51Z https://live.paloaltonetworks.com/t5/next-generation-firewall/issue-connecting-to-globalprotect-with-public-wifi/m-p/996276#M5135 <P>Hi guys,</P><P>&nbsp;</P><P>I'm at a coffee shop and using their public wifi to connect to my company GP VPN. I was able to enter my credentials and MFA. The GP showed that I'm connected, but I'm not able to connect to my company's local stuff and can't browse the internet while connected. The GP client also popped up a message below every few minutes:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tinhnho_0-1733243948609.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/64451iD86484D68D27A66C/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="tinhnho_0-1733243948609.png" alt="tinhnho_0-1733243948609.png" /></span></P><P>After 20 minutes, I decided to switch to my cell phone's hotspot wifi, I'm able to connect to GP, my company local stuff, and browse internet without issue.</P><P>&nbsp;</P><P>It sounds like the coffee shop's wifi issue. I just collected the 'Debug level logs' from GP client of my laptop. From the logs, where do I need look to confirm it's coffee shop's wifi issue?</P><P>&nbsp;</P><P>Thanks.</P> Tue, 03 Dec 2024 16:48:51 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/issue-connecting-to-globalprotect-with-public-wifi/m-p/996276#M5135 tinhnho 2024-12-03T16:48:51Z https://live.paloaltonetworks.com/t5/next-generation-firewall/issue-connecting-to-globalprotect-with-public-wifi/m-p/999950#M5313 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/276776">@tinhnho</a>&nbsp;,</P> <P>&nbsp;</P> <P>Have you allowed SSL mode for GP?</P> <P>If yes, you connect to the hotspot, and downgrade to SSL mode and you can confirm it is the hotspot blocking ipsec traffic (probably the case).</P> <P>&nbsp;</P> <P>Olivier</P> Thu, 02 Jan 2025 08:11:40 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/issue-connecting-to-globalprotect-with-public-wifi/m-p/999950#M5313 ozheng 2025-01-02T08:11:40Z