topic Re: monitoring is not running in Next-Generation Firewall Discussions

monitoring is not running

H.Sasgia — Fri, 17 Jan 2025 08:40:29 GMT

hello,

monitoring on my 1420 is not working can you help me solve this problem

Re: monitoring is not running

PavelK — Sat, 18 Jan 2025 23:57:17 GMT

Hello @H.Sasgia

thanks for post!

Could you please provide more details about issue you are experiencing?

Kind Regards

Pavel

Re: monitoring is not running

H.Sasgia — Tue, 21 Jan 2025 04:07:29 GMT

Currently I am having a global protect problem that doesn't get internet access but when I "ping" via CMD the access works, can you help me with this problem?

Re: monitoring is not running

PavelK — Wed, 22 Jan 2025 22:36:33 GMT

Hello @H.Sasgia

thank you for reply.

Unfortunately, I do not have hands on experience with Global Protect, so I am not able to assist any Global Protect related troubleshooting. The only thing I can advice is to check traffic log to see why your internet traffic does not go through.

Kind Regards

Pavel