topic Re: failed auth in Next-Generation Firewall Discussions

failed auth

J.DeLosSantos — Fri, 21 Feb 2025 01:11:06 GMT

2025-02-20 16:36:56.159 -0800 debug: pan_auth_cache_user_is_allowed(pan_auth_cache_allowlist_n_grp.c:789): user "jdelossantos" is NOT in allow
list of auth prof/vsys "AD_AUTH/shared" (vsys in request "shared")
2025-02-20 16:36:56.159 -0800 failed authentication for user 'jdelossantos'. Reason: User is not in allowlist. auth profile 'AD_AUTH', vsys 's
hared',

Re: failed auth

mshekh — Fri, 21 Feb 2025 02:42:53 GMT

Hi @J.DeLosSantos ,

Can you share more details about the issue, what is the exact issue which you are seeing also you can refer below kb for your info if issue is related to GP.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBEPCA4