Palo alto firewall incorrect time

RVizcarra — Fri, 21 Feb 2025 07:23:08 GMT

Hi Everyone,

PA-440 appliance running on 11.2.4 firmware

Is anyone experiencing issue in time being incorrect and keeps going back to wrong time and date?

Already tried synching it on NTP server and it shows on CLI that it is synched and reachable however on GUI it still shows the incorrect time and date. Also tried manually set time and date on Device tab> Setup> Management> Click on gear icon on general setting > Select the timezone that matches with your NTP server , still after refresh it still show incorrect time and date.

Is there any workaround to fix this?

Thanks

Re: Palo alto firewall incorrect time

mshekh — Fri, 21 Feb 2025 08:17:10 GMT

Hi @RVizcarra ,

May I check if you have tried making changes from cli to set the clock.

If you already tried then recommendation is to open a case with support team to fix the issue.

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Palo alto firewall incorrect time

Re: Palo alto firewall incorrect time