Upgrade on the 1410 Apps failing

A.Khan080721 — Thu, 13 Mar 2025 09:48:10 GMT

We have a new 1410 which has an Active Threat Prevention license and running on 11.0.2-h10. We are trying to upgrade to 11.1.6-h3.

When I tried to update the apps, to I am getting the error panupv2-all-apps-8953-9331. Does it need an earlier update.

Re: Upgrade on the 1410 Apps failing

TomYoung — Thu, 13 Mar 2025 10:49:11 GMT

You should always install the latest Applications and Threats before upgrading PAN-OS. The software has dependencies in the content update. The 3rd item in the following doc is "Verify the minimum content release version." https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-upgrade/upgrade-pan-os/pan-os-upgrade-checklist

It used to be more clear in the documentation. Maybe I can't find it.

Thanks,

Tom