https://live.paloaltonetworks.com/t5/next-generation-firewall/support-regarding-query/m-p/1224280#M5707 <P>Hi All,</P><P>&nbsp;</P><P>My current PA support is ASC (Authorized Service Center) where they open a Case on my behalf. How can i change my ASC or transfer my device ownership to some other support partner.&nbsp;</P><P>&nbsp;</P><P>Pls note: Support is currently valid and active to my existing ASC partner</P> Thu, 20 Mar 2025 08:24:17 GMT vishalrsshah 2025-03-20T08:24:17Z https://live.paloaltonetworks.com/t5/next-generation-firewall/support-regarding-query/m-p/1224280#M5707 <P>Hi All,</P><P>&nbsp;</P><P>My current PA support is ASC (Authorized Service Center) where they open a Case on my behalf. How can i change my ASC or transfer my device ownership to some other support partner.&nbsp;</P><P>&nbsp;</P><P>Pls note: Support is currently valid and active to my existing ASC partner</P> Thu, 20 Mar 2025 08:24:17 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/support-regarding-query/m-p/1224280#M5707 vishalrsshah 2025-03-20T08:24:17Z https://live.paloaltonetworks.com/t5/next-generation-firewall/support-regarding-query/m-p/1224520#M5715 <P>Hello&nbsp;<a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/326138">@vishalrsshah</a>&nbsp;,</P> <P>&nbsp;</P> <P>You should contact your current ASC (the one you want to leave) or the new ASC (the one you want to be managed by) to raise an admin case in the CSP.</P> <P>&nbsp;</P> <P>Olivier.</P> Mon, 24 Mar 2025 04:51:28 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/support-regarding-query/m-p/1224520#M5715 ozheng 2025-03-24T04:51:28Z