observing high cpu utilization on daily basis and the main CPU consumers are multiple pan_task processes, each using around 70% CPU, and running cont

tejaeie5353 — Thu, 08 May 2025 10:51:31 GMT

below is the output of show system resources : kindly please let me know , is it a normal behavior or do we need some changes to be done.

top - 06:37:58 up 153 days, 11:11, 1 user, load average: 48.31, 48.22, 40.92
Tasks: 258 total, 43 running, 211 sleeping, 1 stopped, 3 zombie
%Cpu(s): 96.9 us, 2.8 sy, 0.3 ni, 0.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
MiB Mem : 7046.9 total, 360.5 free, 5748.1 used, 938.4 buff/cache
MiB Swap: 5961.0 total, 3230.9 free, 2730.1 used. 453.2 avail Mem

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
6317 20 0 123844 7544 6108 R 72.7 0.1 220777:12 pan_task
6321 20 0 123516 7684 6624 R 70.5 0.1 220779:51 pan_task
6324 20 0 123516 7684 6280 R 70.5 0.1 220770:20 pan_task
6326 20 0 123516 7292 6200 R 70.5 0.1 220807:59 pan_task
6327 20 0 148848 18332 6332 R 70.5 0.3 220780:45 pan_task
6485 20 0 2366276 648776 11156 S 9.1 9.0 7447:36 configd
10928 nobody 20 0 635280 79560 9800 R 6.8 1.1 12:08.40 httpd
15750 nobody 20 0 504136 79680 9848 R 6.8 1.1 1:24.64 httpd
17939 nobody 20 0 504168 79428 9844 R 6.8 1.1 0:29.61 httpd
3871 nobody 20 0 504228 80260 10536 R 4.5 1.1 2:29.70 httpd
4076 nobody 20 0 504120 80120 10512 R 4.5 1.1 1:52.40 httpd
4143 nobody 20 0 504124 79540 9880 R 4.5 1.1 1:45.13 httpd
6548 20 0 947312 95084 4984 S 4.5 1.3 14058:45 identityc+
10057 20 0 217232 12572 6800 S 4.5 0.2 5677:24 snmpd
14867 nobody 20 0 504120 80072 10496 R 4.5 1.1 1:43.69 httpd
15716 nobody 20 0 635128 79576 9764 R 4.5 1.1 13:35.44 httpd
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Re: observing high cpu utilization on daily basis and the main CPU consumers are multiple pan_task processes, each using around 70% CPU, and running

mshekh — Thu, 08 May 2025 15:01:43 GMT

Hi @tejaeie5353 ,

Upon checking the above output. Looks like device have high cpu utilization. Please refer the below kb article to troubleshoot high cpu related issue.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000oNDrCAM

topic Re: observing high cpu utilization on daily basis and the main CPU consumers are multiple pan_task processes, each using around 70% CPU, and running in Next-Generation Firewall Discussions

observing high cpu utilization on daily basis and the main CPU consumers are multiple pan_task processes, each using around 70% CPU, and running cont

Re: observing high cpu utilization on daily basis and the main CPU consumers are multiple pan_task processes, each using around 70% CPU, and running