https://live.paloaltonetworks.com/t5/next-generation-firewall/transfer-license/m-p/1231350#M5971 <P>Hello,</P> <P>Support can help. Also reach out to your sales team if you need it quicker.</P> <P>&nbsp;</P> <P>Regards,</P> Mon, 09 Jun 2025 21:45:11 GMT OtakarKlier 2025-06-09T21:45:11Z https://live.paloaltonetworks.com/t5/next-generation-firewall/transfer-license/m-p/1231322#M5970 <P>Is anyone having issues transferring license from one device to another even if it is the same model? We had one device (an 820) that started experiencing issues and the license had just been renewed. We then moved another 820 to that location with a license that expires within a month, but when we tried/requested to transfer the new license to the working device we were told by the support team that we had to submit a RMA request instead of transferring the license. We purchased both firewalls from VAR/Palo Alto. Has anyone else experienced this with Palo Support?&nbsp;</P> Mon, 09 Jun 2025 14:26:34 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/transfer-license/m-p/1231322#M5970 AaronCook 2025-06-09T14:26:34Z https://live.paloaltonetworks.com/t5/next-generation-firewall/transfer-license/m-p/1231350#M5971 <P>Hello,</P> <P>Support can help. Also reach out to your sales team if you need it quicker.</P> <P>&nbsp;</P> <P>Regards,</P> Mon, 09 Jun 2025 21:45:11 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/transfer-license/m-p/1231350#M5971 OtakarKlier 2025-06-09T21:45:11Z