https://live.paloaltonetworks.com/t5/next-generation-firewall/opaque-cloudauthservice-server-certificate-validation-failed/m-p/1232314#M6031 <P>Hi, we are getting the following 2 x alerts on the same firewalls, can you please let us know how this can be fixed - googled it but I couldn;'t find a fix:<BR /><STRONG>alert1:opaque: CloudAuthService Server certificate validation failed. Dest Addr: license.api.paloaltonetworks.com, Reason: unable to get local issuer certificate</STRONG><BR /><STRONG>dg_id: 0</STRONG><BR /><STRONG>tpl_id: 0</STRONG></P> <P><EM><STRONG>alert2:&nbsp;loudAuthService Server certificate validation failed. Dest Addr: app-registry-service.apps.paloaltonetworks.com, Reason: unable to get local issuer certificate</STRONG></EM><BR /><EM><STRONG>dg_id: 0</STRONG></EM><BR /><EM><STRONG>tpl_id: 0</STRONG></EM></P> <P>just so you know we are not using any decryption policies.<BR /><BR /></P> <P>&nbsp;</P> <P>regards,</P> Mon, 23 Jun 2025 07:12:50 GMT qasim02 2025-06-23T07:12:50Z https://live.paloaltonetworks.com/t5/next-generation-firewall/opaque-cloudauthservice-server-certificate-validation-failed/m-p/1232314#M6031 <P>Hi, we are getting the following 2 x alerts on the same firewalls, can you please let us know how this can be fixed - googled it but I couldn;'t find a fix:<BR /><STRONG>alert1:opaque: CloudAuthService Server certificate validation failed. Dest Addr: license.api.paloaltonetworks.com, Reason: unable to get local issuer certificate</STRONG><BR /><STRONG>dg_id: 0</STRONG><BR /><STRONG>tpl_id: 0</STRONG></P> <P><EM><STRONG>alert2:&nbsp;loudAuthService Server certificate validation failed. Dest Addr: app-registry-service.apps.paloaltonetworks.com, Reason: unable to get local issuer certificate</STRONG></EM><BR /><EM><STRONG>dg_id: 0</STRONG></EM><BR /><EM><STRONG>tpl_id: 0</STRONG></EM></P> <P>just so you know we are not using any decryption policies.<BR /><BR /></P> <P>&nbsp;</P> <P>regards,</P> Mon, 23 Jun 2025 07:12:50 GMT https://live.paloaltonetworks.com/t5/next-generation-firewall/opaque-cloudauthservice-server-certificate-validation-failed/m-p/1232314#M6031 qasim02 2025-06-23T07:12:50Z