topic Re: Move license between active NGFW in Next-Generation Firewall Discussions

Move license between active NGFW

R.Kniger — Mon, 29 Sep 2025 11:11:21 GMT

Hello

it is possable to move license from an active device to another avtive device (two license installed)?

In one branchoffice we doesn't need thie feature anymoe, but in the other that has grown up.

Kind regards

Re: Move license between active NGFW

TomYoung — Mon, 29 Sep 2025 15:38:05 GMT

Hi @R.Kniger ,

In the Customer Support Portal (CSP), you can transfer licenses to a spare device of the same model. The license cost is based upon hardware. So, the hardware should be the same. The spare device must have been purchased as a spare unit. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNM

What you could do is go through the steps in the URL above and see if your other device shows up in the drop down to transfer the license. If not, you could open a TAC case to ask.

Thanks,

Tom

Re: Move license between active NGFW

R.Kniger — Mon, 06 Oct 2025 12:32:44 GMT

Hello Tom,

i activate test license so that we can concect the PA with our network and buy new license from Palo