PA has only one admin account with "device administrator" Role

zedexxx — Thu, 16 Oct 2025 06:24:56 GMT

Hi everyone,

My client deleted the default admin "superuser" account and replaced it with another admin "device administrator" account.

Now only one admin account with only the "device administrator" privilege exists in the firewall. The problem with this account is that we cannot export the backup configurations and we cannot make other admin accounts.

The firewall is just a standalone firewall and is not being managed by a Panorama.

Is there any workaround on this one? Asking for your bright ideas. Thank you in advance!

Re: PA has only one admin account with "device administrator" Role

reaper — Thu, 16 Oct 2025 09:48:03 GMT

if you're able to 'load' a previous config version, you can roll back to when the admin account still existed.

Device > setup > operations > load configuration version

topic Re: PA has only one admin account with "device administrator" Role in Next-Generation Firewall Discussions

PA has only one admin account with "device administrator" Role

Re: PA has only one admin account with "device administrator" Role