topic Re: What happens when the premium partner and subscription license expires? in Next-Generation Firewall Discussions

What happens when the premium partner and subscription license expires?

HoSoo — Mon, 12 Jan 2026 09:25:38 GMT

Dear all,

Premium license expired
I thought I wouldn't get RMA or technical support at expiration, but is it also correct that the following is not supported?

* Premium expire
- RMA Impossible
- Software update Impossible
- Dynamic update Impossible

* subscription license
- TP : New pattern update not possible
- URL: Predefined URL Category Not Available
- DNS: Unable to update new signatures
- Wildfire: Unable to update
- GP: Not available on Linux, mobile (iOS, Android), etc

If there is anything wrong, please answer

regard

Re: What happens when the premium partner and subscription license expires?

sanavav247 — Tue, 13 Jan 2026 05:15:02 GMT

Hello, It keeps running with the last updates it received, but it won't get new defense signatures, software patches, or hardware replacements. The biggest impact is that services like WildFire and DNS Security stop working entirely because they rely on real-time cloud lookups, and you’ll lose the ability to connect via mobile or Linux devices through GlobalProtect. It’s a risky state to be in because while the box stays "on," it becomes increasingly blind to new threats every day.

Re: What happens when the premium partner and subscription license expires?

HoSoo — Thu, 15 Jan 2026 00:37:35 GMT

Thank you for your answer.

My question is what happens if my Premium Support expires?

If my Premium Support expires, will I be unable to use my subscription license or receive automatic updates?

For example, will things like TP, URL, DNS, Wildfire, and GP continue to operate and update as before?