topic 12.1 Base update not available in Next-Generation Firewall Discussions

12.1 Base update not available

DopedWafer — Wed, 30 Sep 2026 16:20:05 GMT

Hi all, I have a new PA-440, I've registered it and applied all the licensing. I've been updating the software on it but noticed there is no 12.1 base to go to so I'm not able to install 12.1.7-h3. Is there a reason for this, or something I'm missing? I'm currently on 11.2.10-h14. Base releases is checked on the bottom, and I've done a check now.

Thank you

Re: 12.1 Base update not available

TomYoung — Wed, 30 Sep 2026 17:29:39 GMT

Hi @DopedWafer ,

The base version is 12.1.2. The "Base Releases" checkbox does not show it on 11.2. I don't know why. You will need to uncheck the boxes on the bottom and download 12.1.2. Then install 12.1.7-h3.

Thanks,

Tom