topic Re: Panorama Hard Disk Serial Number in Panorama Discussions

Panorama Hard Disk Serial Number

grace123 — Sun, 01 Aug 2021 07:16:47 GMT

Hi, can I know how to get the hard disk serial number from panorama using cli?

I tried the command "show system raid detail" but it only show model number of hard disk.

There is also no such command "debug system disk-smart-info <specify disk>" in panorama.

Any idea on which other command I can use?

Re: Panorama Hard Disk Serial Number

MP18 — Sun, 01 Aug 2021 13:33:50 GMT

@grace123

I also tried few commands it does not show serial number.

Then I tried below command here is output

show system state | match drive
sys.raid.s0.ld1.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
sys.raid.s0.ld2.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
peer.sys.raid.s0.ld1.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': A2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }
peer.sys.raid.s0.ld2.drives: { '0': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B1, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, '1': { 'desc': Palo Alto Networks M-200 disk, 'model': ST8000NM0055-1RM, 'name': B2, 'rev': unknown, 'serial': unknown, 'size': 7630885, 'status': active sync, 'vendor': unknown, }, }

Above command does not show serial number for some reason.

Seems only way to know serial number is from root unless someone knows if there is any other command?

Regards

Re: Panorama Hard Disk Serial Number

Remo — Sun, 01 Aug 2021 14:36:44 GMT

I am also not aware of a command to show the serial. But the question to me mainly is, for what would you need the serial number of the harddrive?

Re: Panorama Hard Disk Serial Number

grace123 — Mon, 02 Aug 2021 02:45:33 GMT

Actually the serial number is for audit purposes

Re: Panorama Hard Disk Serial Number

MP18 — Mon, 02 Aug 2021 04:36:36 GMT

@grace123

If you really need Serial number for Audit purposes then open up Tac case and they can provide you that info via Root

access of the Panorama.

Regards

Re: Panorama Hard Disk Serial Number

grace123 — Tue, 03 Aug 2021 12:03:35 GMT

I ask the tech support but they told me the only solution is to take out the hard disk and find the serial number.

I am able to find the serial number on palo alto firewall but not sure why it does not have this command "debug system disk-smart-info <specify disk>" on panorama.

Anyone have any idea?

Re: Panorama Hard Disk Serial Number

Remo — Tue, 03 Aug 2021 15:53:56 GMT

Hi @grace123

If you already talked to support and they were not able to provide you a command to read the serial, then there probably really isn't one available. The answer about the 'why' only the developers can answer ...