topic Re: Upgrade Panorama Version 10.1.8 to 10.2.0 Failure in Panorama Discussions

Upgrade Panorama Version 10.1.8 to 10.2.0 Failure

Momoj — Thu, 10 Nov 2022 18:58:22 GMT

Hi All,

I'm trying to update Panorama version 10.1.8 to 10.2.0 but failed.

The error indicates that:

Failed to install 10.2.0 with the following errors.
SW version is 10.2.0
Error: Upgrade from 10.1.8 to 10.2.0 not allowed, 10.2.0 and greater not supported.
Failed to install version 10.2.0 type cms

I already followed this document to download all the minimum required plugin. https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/associated-content-and-software-versions/compatible-plugin-versions-for-pan-os-10-2

Re: Upgrade Panorama Version 10.1.8 to 10.2.0 Failure

PavelK — Thu, 10 Nov 2022 23:29:01 GMT

Hello @Momoj

could you please confirm what Panorama platform are you trying to upgrade? If you are upgrading M-500, then highest supported PAN-OS version is 10.1: https://docs.paloaltonetworks.com/compatibility-matrix/supported-os-releases-by-model/palo-alto-networks-appliances#id4b1915f8-72c2-4fe5-a791-4899d3867f38

Kind Regards

Pavel

Re: Upgrade Panorama Version 10.1.8 to 10.2.0 Failure

Momoj — Fri, 11 Nov 2022 04:06:22 GMT

Hi @PavelK

Ohh yeah, thanks for your info! It can solve the issue since the appliance is M-500.

Regards.