https://live.paloaltonetworks.com/t5/panorama-discussions/missing-license-after-upgrade-to-10-1-8/m-p/523704#M1261 <P>After upgrading Panorama (virtual machine) from 10.1.3-h1 to 10.1.8 the license for 100 devices is back to 25 devices. In support portal assets, the device is registered with 'Device Management License qty. 100', but still when 'request license fetch', the device still says on 25.</P> <P>&nbsp;</P> <P>Since we have 30+ devices managed by Panorama, I now get the following error message when logging in and I'm unable to commit changes to panorama.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="panorama-license-error.png" style="width: 692px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/46023iE0A56BF89E550C15/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="panorama-license-error.png" alt="panorama-license-error.png" /></span></P> <P>Anyone experienced this before?</P> <P>&nbsp;</P> Fri, 09 Dec 2022 13:16:35 GMT Anbjorn 2022-12-09T13:16:35Z https://live.paloaltonetworks.com/t5/panorama-discussions/missing-license-after-upgrade-to-10-1-8/m-p/523704#M1261 <P>After upgrading Panorama (virtual machine) from 10.1.3-h1 to 10.1.8 the license for 100 devices is back to 25 devices. In support portal assets, the device is registered with 'Device Management License qty. 100', but still when 'request license fetch', the device still says on 25.</P> <P>&nbsp;</P> <P>Since we have 30+ devices managed by Panorama, I now get the following error message when logging in and I'm unable to commit changes to panorama.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="panorama-license-error.png" style="width: 692px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/46023iE0A56BF89E550C15/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="panorama-license-error.png" alt="panorama-license-error.png" /></span></P> <P>Anyone experienced this before?</P> <P>&nbsp;</P> Fri, 09 Dec 2022 13:16:35 GMT https://live.paloaltonetworks.com/t5/panorama-discussions/missing-license-after-upgrade-to-10-1-8/m-p/523704#M1261 Anbjorn 2022-12-09T13:16:35Z https://live.paloaltonetworks.com/t5/panorama-discussions/missing-license-after-upgrade-to-10-1-8/m-p/523707#M1262 <P>Got this solved by our ASC just now. Solution was to delete the old 25-device license in CLI and restart management process.</P> Fri, 09 Dec 2022 14:04:04 GMT https://live.paloaltonetworks.com/t5/panorama-discussions/missing-license-after-upgrade-to-10-1-8/m-p/523707#M1262 Anbjorn 2022-12-09T14:04:04Z