topic Re: Access Domains and context switching in Panorama Discussions

Access Domains and context switching

laurence64 — Mon, 19 Dec 2022 23:09:54 GMT

HI All,

I have configured access domains to control read only access to certain device groups, but the context switching is not working, I have configured a Admin Role locally, added the user to the local device with an admin role, even added the username as the device and vsys role to see if that would work, the log output from #tail follow yes mp-log authd.log shows that the user logs in and that role cannot be found for the user,

The odd thing is that for one of the device groups this works, the others are configured identically but do not.

Any help greatly appreciated.

Quick edit, this is version 10.1.6

Re: Access Domains and context switching

Raido_Rattameister — Tue, 20 Dec 2022 00:05:32 GMT

Do you get any error message when you try to switch context?

Re: Access Domains and context switching

laurence64 — Tue, 20 Dec 2022 09:30:04 GMT

The error that we are getting is

The firewall in question has no VSYS configured and is not in multi VSYS mode, the error does change if there is no role configured on the firewall at all to, predictably, No role for user, there is no difference in configuration between the one that works and the ones that do not, I have also made sure that the contexts are all enabled in the access domain config.

Re: Access Domains and context switching

Raido_Rattameister — Tue, 20 Dec 2022 09:38:05 GMT

You created admin role under "Panorama > Admin Roles" and assigned to user but did not create role with matching name under "Device > Admin Roles" in firewall config?

Re: Access Domains and context switching

laurence64 — Tue, 20 Dec 2022 09:56:44 GMT

The other way around, so the role for admin users was created on Panorama, this was applied to the users as well as the access domain, the role that was defined in that admin role for context switch does exist with the same name on the firewalls we are context switching to.

Does the admin role that is defined for the users on panorama by defined in the context switch and then be present on the firewall as well ?

Re: Access Domains and context switching

Raido_Rattameister — Tue, 20 Dec 2022 10:04:54 GMT

Create role under "Panorama > Admin Roles" for Panorama and under "Device > Admin Roles" for firewall and try then.

Re: Access Domains and context switching

laurence64 — Tue, 20 Dec 2022 10:34:04 GMT

That hasn't solved it unfortunately, I have still got the Vsys error, this isn't a bug 10.1.6 is it ?

Re: Access Domains and context switching

Raido_Rattameister — Tue, 20 Dec 2022 14:01:16 GMT

Do you mind to share screenshot of settings at "Panorama > Admin Roles" and "Device > Admin Roles"?

Re: Access Domains and context switching

laurence64 — Tue, 20 Dec 2022 14:22:37 GMT

Unfortunately I would have to redact it so much that it wouldn't be much use, just a quick question, when you say device > admin roles are you referring to the device templates stored on Panorama or locally on the firewall ?

Re: Access Domains and context switching

laurence64 — Thu, 22 Dec 2022 09:27:08 GMT

Hi All,

After a call with TAC it has been discovered that this is in fact another bug in 10.1, fixed in 10.1.7 and above and tracked under

PAN-189206 the bug prevents the context switching for any user other than a Panorama superuser, this also affects 10.2 early releases but I believe is fixed in later releases as well, the link to the release notes is below

https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-7-known-and-addressed-issues/pan-os-10-1-7-addressed-issues