topic Re: How to delete expired licenses in Panorama Discussions

How to delete expired licenses

rrau — Tue, 03 Dec 2013 20:40:03 GMT

Is there a way I can remove expired licenses in Panorama? v5.1.1

Re: How to delete expired licenses

Retired Member — Tue, 03 Dec 2013 20:49:52 GMT

Did you try "delete license key" ?

Re: How to delete expired licenses

HULK — Tue, 03 Dec 2013 21:11:16 GMT

Hello Rrau,

Please follow this document, hope it will help you. How to Delete Expired or Trial Licenses

Thanks

Re: How to delete expired licenses

johnlinkowsky — Wed, 02 Jun 2021 15:37:37 GMT

This works fine for removing the license from the FW, however, it does NOT remove them from the Customer Portal. If you do a license refresh on the FW, those 'expired/trial' licenses are downloaded again. How do we get them removed from the Customer Portal for good?

Re: How to delete expired licenses

rhunziker — Tue, 31 Oct 2023 14:37:26 GMT

Running into this now. It's a trial license that we want removed. We did the delete license from the FW but panorama still sends out alerts about it being expired. Just want it gone.

Re: How to delete expired licenses

PavelK — Thu, 02 Nov 2023 02:23:11 GMT

Hello @rhunziker

to sync Panorama with latest license status of Firewall you should navigate in Panorama to: Device Deployment > Licenses, then press "Refresh", then select Firewall and click on "Refresh". Here is a reference from documentation: Manage Licenses on Firewalls Using Panorama (Scroll down to Update the license status of firewalls).

Kind Regards

Pavel

Re: How to delete expired licenses

rhunziker — Thu, 02 Nov 2023 15:27:45 GMT

When I do that the deleted keys from the firewalls are reinstalled.

Re: How to delete expired licenses

PavelK — Mon, 06 Nov 2023 21:56:06 GMT

Hello @rhunziker

thank you for reply.

Could you confirm that trial license has been deleted from Firewall? Here is KB: How to Delete Active or Expired purchased and Trial Licenses from Firewall. Also do you see expired license in CSP under: Products > Devices? If yes, could you deactivate that license?

Kind Regards

Pavel