topic Import Device configuration into Panorama, Device window is blank in Panorama Discussions

Import Device configuration into Panorama, Device window is blank

PaulTowns — Tue, 12 Dec 2023 16:00:25 GMT

Trying to import HA pair into Panorama, follow the docs on importing configuration into panorama (Migrate a Firewall to Panorama Management (paloaltonetworks.com)) Follow steps 1 -3 and all fine at step 4 where it says '

"From Panorama, select Panorama >Setup>Operations, click Import device configuration to Panorama, and select the

Device."

I have no device

Under managed Devices > Summary, the PA3250 I want have Panorama managing are there and show as connected

Re: Import Device configuration into Panorama, Device window is blank

PavelK — Mon, 15 Jan 2024 04:10:57 GMT

Hello @PaulTowns

Could you try to restart management process on Firewall side?

Could you make sure that Firewall is not assigned to any existing Device Group?

Kind Regards

Pavel

Re: Import Device configuration into Panorama, Device window is blank

jose_m_carrasquillo — Wed, 22 Oct 2025 14:37:04 GMT

Was this ever fixed? I am currently having the same issue on 10.1.11-h5. we have an M600 Panorama managing about 60 firewalls, 108 counting vsys, and the device page isnt loading for imports. For reference, we have a non-prod m300 that is managing around 60 FWs including vsys, and it can import just fine.