topic Re: Software version Downgrade from 10.1.1 to 10.2.7 for Panorama in Panorama Discussions

Software version Downgrade from 10.1.1 to 10.2.7 for Panorama

ArvindSampath — Wed, 28 Feb 2024 11:33:38 GMT

When trying to downgrade the PAN-OS version from 10.1.1 to 10.2.7 due to a DLP plugin validation error, we encountering the following error: Does anyone know how to resolve this issue?

Failed to install 10.2.7-h3 with the following errors.
SW version is 10.2.7-h3
Nothing pending to cancel
Error: Please uninstall openconfig plugin before downgrading below 11.1.0
Please resolve the issues by either uninstalling the plugins or downloading plugin packages compatible to the new software version.
Failed to install version 10.2.7-h3 type cms

Re: Software version Downgrade from 10.1.1 to 10.2.7 for Panorama

Claw4609 — Wed, 28 Feb 2024 13:41:07 GMT

Hello,

To confirm are you downgrading from 10.2.7 to 10.1.1 or are you upgrading to 10.2.7 from 10.1.1?

If downgrading heres the downgrade considerations for the DLP pluggin

Panorama Plugins Upgrade/Downgrade Considerations (paloaltonetworks.com)

Re: Software version Downgrade from 10.1.1 to 10.2.7 for Panorama

ArvindSampath — Sat, 02 Mar 2024 08:57:44 GMT

Sorry, it was a typo mistake. I am downgrading from 11.1.1 to 10.2.7-h3.

Re: Software version Downgrade from 10.1.1 to 10.2.7 for Panorama

Claw4609 — Sun, 03 Mar 2024 23:36:01 GMT

What version of the cloud services plugin do you have installed? Looks like you'll need Cloud Services 3.1.0-h50 or earlier.

Downgrade considerations: Panorama Plugins Upgrade/Downgrade Considerations (paloaltonetworks.com)

Panorama Plugins: Panorama Plugins (paloaltonetworks.com)