topic Panorama upgrade to 10.2.11 - Incomplete log entries in Panorama Discussions

Panorama upgrade to 10.2.11 - Incomplete log entries

Robert2 — Tue, 10 Sep 2024 14:32:59 GMT

After upgrading Panorama to 10.2.11, we noticed various logs are either missing text , have a unknown severity (system logs), and show an inaccurate bit count.

I've tried restarting the logd process and rebooted the box.

Seems like a bug but I couldn't find anything in the known issues with 10.2.11.

Any help is appreciated.

Re: Panorama upgrade to 10.2.11 - Incomplete log entries

gshort — Thu, 26 Sep 2024 19:22:52 GMT

Hello Robert2,

Please raise a case with TAC and reference PAN-265846 workaround. There is a mapping issue on the data that can be fixed but it requires root access for it to be applied.

Re: Panorama upgrade to 10.2.11 - Incomplete log entries

Robert2 — Fri, 27 Sep 2024 07:42:17 GMT

Thanks Gshort,

TAC fixed this for us, as you said it was a mapping issue, a app / script was run via root access to reformat the logging schema.