topic Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages. in Panorama Discussions

Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

robertocol — Mon, 03 Jun 2024 14:12:20 GMT

Hi i'm experiencing a cosmetic issue after upgrading panorama to 10.2.8-H3.

In Interface page infos related to vsys are not showing up correctly.

Also i cannot see vsys anymore in their own configuration page.

All info are correct if i browse the firewall but as we manage all from panorama this bug is preventing us from modify certain settings.

Has this bug fixed? i haven't found anything in PAN Kb

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

CosminM — Wed, 05 Jun 2024 09:11:55 GMT

Hello,

What you are mentioning is a known issue (PAN-251013) and this was fixed on 10.2.8-h4.

https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-8-known-and-addressed-issues/pan-os-10-2-8-h4-addressed-issues

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

robertocol — Wed, 05 Jun 2024 10:14:28 GMT

Thank you i can confirm that the issue is fixed in this patch

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

rhunziker — Fri, 30 Aug 2024 19:34:15 GMT

Just don't upgrade to the new preferred release of 10.2.9-h1 as the bug is back again

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

CosminM — Sat, 31 Aug 2024 05:34:29 GMT

Hello @rhunziker and @robertocol

If you check the launching date for 10.2.9-h1 you will see that was release before 10.2.8-h4 and most probably because of that the issue PAN-251013 it's still in 10.2.9-h1.

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-p/258304

If you are looking for 10.2.9-hx that include that fix, you will find it on 10.2.9-h9.

https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-9-known-and-addressed-issues/pan-os-10-2-9-h9-addressed-issues

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

Ed_Brown — Mon, 21 Oct 2024 19:56:35 GMT

Just found this issue in 10.2.9-h1 myself. Now that I know it is a known issue I will have to investigate what version to go to.

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

rhunziker — Mon, 21 Oct 2024 20:04:16 GMT

We had to go to 11.1.4-h1. Just upgraded the panoramas and 1 pair of firewalls last week.

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

Ed_Brown — Mon, 21 Oct 2024 20:44:36 GMT

Wow, that is a huge jump to have to make. There is nothing in the 10.2.x release string that fixes it?

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

rhunziker — Mon, 21 Oct 2024 20:56:17 GMT

Agree.. This is what support told us is the next version this issue was fixed in that would also fix several other issues we were having with FWs disconnecting from Pano for no reason.

There was a mention of a 10.2.9-h4 - But that has since been removed from the site/downloads.

The huge jump didn't seem to be an issue for our upgrade.

Re: Panorama issue after upgrading to 10.2.8-h3. Vsys not showing in interfaces and Vsys pages.

CosminM — Tue, 22 Oct 2024 17:52:38 GMT

Hello @Ed_Brown

If you read one of my above post, you will find that this known issue it's fix also in 10.2.9-h9.