topic Re: Disconnected from Panorama Server in Panorama Discussions

Disconnected from Panorama Server

Fri, 08 Jun 2012 16:35:51 GMT

Hello,

We are getting a lot of alerts that says

Disconnected from Panorama Server:x.x.x.x., source: x.x.x.x

I checked the interface statistics on both the Panorama server and the firewall and I didn't see any issue. Does anyone know what else could be causing this?

Thanks,

Re: Disconnected from Panorama Server

mikand — Fri, 08 Jun 2012 18:17:55 GMT

How is the physical network between your PA device and your Panorama server?

Assuming its just: PA <-> switch <-> Panorma then you should verify so you have auto/auto on the mgmt interface of the PA device and the Panorama aswell as on the switch. If possibly use a manageable switch so you can login and check the interface status incase its bad settings, bad interface or bad cables.

Re: Disconnected from Panorama Server

Fri, 08 Jun 2012 21:21:22 GMT

Thanks, this is also what I was thinking of and I've asked the person responsible of the switches to check for me.

PA--------------Switch------------------PANORAMA (Virtual)

Thanks again!

Re: Disconnected from Panorama Server

Sly_Cooper — Wed, 11 Dec 2013 08:07:23 GMT

Which Panorama version are you running? We used to get the same alerts for our firewalls without any network outage/disconnection. I think this was the bug in version 4.x. After upgrading Panorama to version 5.x we stopped seeing device disconnected messages.

Re: Disconnected from Panorama Server

JimMcGrady — Thu, 24 Jun 2021 08:14:19 GMT

what is the command/process to get Panorama <-> device to reconnect?