Failed to add authkey / Failed to update DB on Panorama 12.1.6

cpcpcptest176 — Fri, 17 Apr 2026 10:02:08 GMT

Hi experts,

We are encountering the following error when trying to add an auth key on Panorama:

"Server error: Failed to add authkey. Failed to update DB."

This is a freshly deployed Panorama VM (PAN-OS 12.1.6) on ESXi.

Current environment (show system info):

We understand that Panorama may require higher resources, but I would like to confirm:

Has anyone seen this error caused by insufficient resources (especially memory) in a fresh deployment?

Or should I investigate other causes such as DB or process issues?

Thanks in advance.

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