topic Re: I am facing an issue during the upgrade Panorama (PANOS 11.1.4-h7) to PANOS 12.1.7 in Panorama Discussions

I am facing an issue during the upgrade Panorama (PANOS 11.1.4-h7) to PANOS 12.1.7

Gourab_H — Tue, 29 Sep 2026 10:52:58 GMT

I am facing an issue during the upgrade Panorama-VM (PANOS 11.1.4-h7) to PANOS 12.1.7, After uploaded PANOS version 11.2.10 base version able to upgrade successfully to PANOS 11.2.10-h13.

After that when try to upgrade to PANOS 12.1.7 and uploaded images it gives an error "Failed to load image into software manager"

If anyone faced this issue during the upgrade, need to know how to resolve.

Re: I am facing an issue during the upgrade Panorama (PANOS 11.1.4-h7) to PANOS 12.1.7

Raido_Rattameister — Tue, 29 Sep 2026 12:27:43 GMT

No more specific error?

Hard disk is 224GB right? (older versions had it 81)

https://docs.paloaltonetworks.com/panorama/getting-started/set-up-panorama/set-up-the-panorama-virtual-appliance/setup-prerequisites-for-the-panorama-virtual-appliance

https://docs.paloaltonetworks.com/panorama/getting-started/set-up-panorama/set-up-the-panorama-virtual-appliance/increase-the-system-disk-on-the-panorama-virtual-appliance/increase-the-system-disk-for-panorama-on-an-esxi-server

Re: I am facing an issue during the upgrade Panorama (PANOS 11.1.4-h7) to PANOS 12.1.7

TomYoung — Tue, 29 Sep 2026 18:57:06 GMT

Hi @Raido_Rattameister ,

I hope you are doing well! Thankfully my VM Panorama would not even let me download the software when my disk was 81GB. I got a messages telling me to increase the system disk.

@Gourab_H ,

Did you also download 12.1.2? This is the base image.

Thanks,

Tom