topic Panorama GUI Slowness and refreshes after upgrade to PAN-OS 9 on M-600 in Panorama Discussions

Panorama GUI Slowness and refreshes after upgrade to PAN-OS 9 on M-600

JoshuaBolin — Thu, 02 Apr 2020 21:20:34 GMT

I have two separate large customers who are both experiencing the same issue. They both have M-600 Panorama appliances in dedicated management mode with HA peers and dedicated log collectors.

After upgrading to PAN-OS 9.0.x (currently on 9.0.4) - the GUI is slow and refreshes after each change. For example, if you add a TAG to a rule, the section will refresh before you can click on another. If you drag and drop a tag between rules, the maximum you are going to get is two before it refreshes. If I'm performing multiple changes to a policy, after a few rules in it will start jumping back to the top of the policy after every refresh. It's very annoying and leaving a bad impression of the GUI with the customers.

Is this a known issue? Is there a fix to this issue? I'm struggling to find any answers through searching Live and other tech blogs.

Re: Panorama GUI Slowness and refreshes after upgrade to PAN-OS 9 on M-600

reaper — Fri, 03 Apr 2020 06:10:41 GMT

Is this happening in all browsers ?

I've noticed similar issues, but not as bad as you seem to have it (plus mine are VM on a slightly taxed system so i assumed that was the issue)

have you been in touch with TAC?

Re: Panorama GUI Slowness and refreshes after upgrade to PAN-OS 9 on M-600

JoshuaBolin — Fri, 10 Apr 2020 13:22:30 GMT

Yes, the issue is persistent regardless of the browser that is used. I believe it may be something in the 9.0 code.

Re: Panorama GUI Slowness and refreshes after upgrade to PAN-OS 9 on M-600

BigPalo — Mon, 03 May 2021 11:21:11 GMT

Hello,

I'm facing the same issue. Do you have any news from TAC?