topic Re: Migrate Panorama from Azure to ESXi is failed in Panorama Discussions

Migrate Panorama from Azure to ESXi is failed

kakuda.tomoyuki — Fri, 26 Nov 2021 07:45:25 GMT

I am trying migration Panorama with following procedure but have not succeeded, yet.

https://docs.paloaltonetworks.com/panorama/8-1/panorama-admin/set-up-panorama/transition-to-a-different-panorama-model/migrate-a-panorama-virtual-appliance-to-a-different-hypervisor.html

Now I am in STEP10 and I tried commit to panorama and failed.

Error message is " Invalid configuration. Please fix errors and try again."
I can not solve this issue.
Anyone know how to solve. Or please tell me how to find errors ( I am beginner and can not find what errors are in Panorama)

Re: Migrate Panorama from Azure to ESXi is failed

emr_1 — Fri, 26 Nov 2021 08:20:45 GMT

How about this KB?

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClfbCAC

Re: Migrate Panorama from Azure to ESXi is failed

kakuda.tomoyuki — Fri, 26 Nov 2021 08:38:57 GMT

I read this article but guess it is not match.
Now I change a point.
This time migration is from Azure to ESXI, therefore I wonder configuration file is different.
Is there any converter or something like it? anyone knows?

Re: Migrate Panorama from Azure to ESXi is failed

PavelK — Fri, 26 Nov 2021 10:05:24 GMT

Hello @kakuda.tomoyuki sorry to hear you are facing an issue.

Does it error just with: "Invalid configuration. Please fix errors and try again." or is there more details provided in the error? Usually, this is caused by mismatch in interfaces between Panorama VMs being migrated or some specific setting relate to VM. Have you tried to compare side by side exported running-config.xml from both VMs?

Kind Regards

Pavel

Re: Migrate Panorama from Azure to ESXi is failed

kakuda.tomoyuki — Fri, 26 Nov 2021 10:19:18 GMT

Hi, Pavel

Actually, there is no detail info. all I can see is the error message.
I attached screen shot.

Sorry, I choose Japanese.

Re: Migrate Panorama from Azure to ESXi is failed

PavelK — Sat, 27 Nov 2021 02:18:13 GMT

Thank you for reply @kakuda.tomoyuki

Would it be possible to navigate to: Panorama > Setup > Operations > Export named Panorama configuration snapshot > running-config.xml > OK from both Panorama VMs (The one you are migrating from and one you are migrating to), then compare these two files? You can use tool like WinMerge to do line to line comparison. With this you should be able to spot the difference that is causing incompatibilities between new VM and configuration being imported. I would also recommend to run the same PAN-OS version between both VMs.

Kind Regards

Pavel

Re: Migrate Panorama from Azure to ESXi is failed

kakuda.tomoyuki — Sat, 27 Nov 2021 10:17:49 GMT

Hello, @PavelK
Yes, I' already done it.
Case1. Comparison between Old panorama's running-config and New Panorama's running config -> many diffrences
Case2. Comparison between Old Panorama's runnning-config and New Panorama's candidate-config -> no difference
Those result is reasonable for me, because new panorama is just deployed on ESXI and import and load configuration from old panorama. I can not understand why new panorama never accept/commit it. Both Panorama version is same.

My understanding about Panorama configuration is mistake? I am confused a little.

Re: Migrate Panorama from Azure to ESXi is failed

PavelK — Mon, 06 Dec 2021 23:04:15 GMT

Thank you for reply and sorry for getting back to you with delay @kakuda.tomoyuki

Last week, I had Palo Alto Professional Services in house and I used this opportunity to ask for your case. Unfortunately, they could not give me any advice from the information that are available. I would recommend either to open a support case or contact Palo Alto and book a project with Professional Services for this migration. The latter option will cost money.

Kind Regards

Pavel