topic Firewall not sending logs to correct log collector in Panorama Discussions

Firewall not sending logs to correct log collector

rbabu0 — Thu, 03 Mar 2022 06:09:56 GMT

Hi Friends,

Firewall not sending logs to correct log collector, hence i followed the KB article.

Firewall not sending logs to correct log collector - Knowledge Base - Palo Alto Networks

But still same issue hence i say one more URL based on that executed delete log-collector preference-list. After that new panorama i am receiving logs.

But issue is physical firewall preference-list is not showing. Please let me know how to fix, its very urgent.

Why physical firewall preference-list not display. New panorama preference list already configured.

Re: Firewall not sending logs to correct log collector

PavelK — Thu, 03 Mar 2022 07:05:28 GMT

Thank you for the post @rbabu0

I had the same issue when I was migrating Firewall to new log collector. It was resolved after I restarted management process on Firewall that was having an issue:

debug software restart process management-server

Kind Regards

Pavel

Re: Firewall not sending logs to correct log collector

rbabu0 — Thu, 03 Mar 2022 08:17:10 GMT

Hi Pavel,

Sure, will check and tell you. Thanks for your help.