https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/ta-p/283222 <DIV class="lia-message-template-question-zone"> <H2>Question</H2> <P>How do I check the reason for commit failure on Prisma Access firewall?</P> <P>&nbsp;</P> </DIV> <DIV class="lia-message-template-answer-zone"> <H2>Answer</H2> <P>&nbsp;</P> <UL> <LI>Go to the status page of Prisma Access<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Prisma Access status page.png" style="width: 937px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/21083iBFA0D4F77AE87B08/image-size/large?v=v2&amp;px=999" role="button" title="Prisma Access status page.png" alt="Prisma Access status page.png" /></span></LI> </UL> <P>&nbsp;</P> <UL> <LI>Click the "Monitor" tab and choose "Remote Networks" then click the Notification icon<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Monitor Tab in Panorama.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/21084iEE6979D0183A9FB4/image-size/large?v=v2&amp;px=999" role="button" title="Monitor Tab in Panorama.png" alt="Monitor Tab in Panorama.png" /></span></LI> </UL> <P>&nbsp;</P> <UL> <LI>Click on "Validation error" for the tunnel of interest<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Validation Error in Status Tab.png" style="width: 998px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/21085i08A2A758BCA6726C/image-size/large?v=v2&amp;px=999" role="button" title="Validation Error in Status Tab.png" alt="Validation Error in Status Tab.png" /></span></LI> </UL> <P>&nbsp;</P> <UL> <LI>Commit failure status<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Validation Error Notification.png" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/21086i38F861E1D6C5BEBD/image-size/large?v=v2&amp;px=999" role="button" title="Validation Error Notification.png" alt="Validation Error Notification.png" /></span></LI> </UL> <P>&nbsp;</P> </DIV> Fri, 23 Aug 2019 15:42:22 GMT Sai_Tumuluri 2019-08-23T15:42:22Z https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/ta-p/283222 <P>How to check the reason for commit failure on Prisma Access Firewall?</P> Fri, 23 Aug 2019 15:42:22 GMT https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/ta-p/283222 Sai_Tumuluri 2019-08-23T15:42:22Z https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/tac-p/607218#M33 <P>You can login to Panorama CLI and there you can run the command&nbsp;</P><P>Show jobs all<BR />You will get a Job ID&nbsp;<BR />then run the command&nbsp;<BR />show jobs Id &lt;jobs ID&gt;<BR />there you can check the reason</P> Sat, 19 Oct 2024 12:42:01 GMT https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/tac-p/607218#M33 abhinav2308 2024-10-19T12:42:01Z https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/tac-p/607219#M34 <P>additionally if the commit is failing on&nbsp; any node such as Gateway or Portal&nbsp;<BR />you have to open a ticket with the TAC team to get more information about the failure<BR />they can check with the backend tools and tell you the exact reason why it is failing</P> Sat, 19 Oct 2024 12:53:18 GMT https://live.paloaltonetworks.com/t5/prisma-access-articles/verify-commit-failure-reason-on-prisma-access-firewall/tac-p/607219#M34 abhinav2308 2024-10-19T12:53:18Z