topic Re: Issues editing custom URL category in Prisma Access Cloud Management Discussions

Issues editing custom URL category

laurence64 — Fri, 08 Jul 2022 13:01:58 GMT

Hi All,

We are having an issue where editing a URL in a custom URL category is failing due to Prisma not recognizing that a change has been made to an object and therefore there is no change to save, has anybody else seen this?

Cloud managed

Prisma Access version 5.2.12

Re: Issues editing custom URL category

laurence64 — Tue, 16 Aug 2022 06:56:01 GMT

Just an update on this, after a few messages back and forth with TAC this is still under investigation however I have found that it can be resolved by reloading the page just before you make the changes you need to make, while this did not work 100 percent of the time it did solve the issue often enough to make configuration possible, sometimes though a complete logout / login was required.