topic Re: Please tell me how to check the license in SCM. in Prisma Access Discussions

Please tell me how to check the license in SCM.

y.saitou — Wed, 05 Nov 2025 09:45:34 GMT

Attention: JAPAC TPM team
Hello Team,

I am checking the following URL:

https://docs.paloaltonetworks.com/prisma-access/activation-and-onboarding/your-prisma-access-license/validate-your-license

It seems that the NGFW and Prisma Access overview page mentioned a way to check this, but since the SCM interface has changed to the new UI, the link described in the documentation no longer exists.

Therefore, could you please clarify the following points?

(1)Where is the link to the same page now located?
(2)If it has been removed, where should we check the license instead?

For point (2), my understanding is that it should be checked from the Subscription Usage page, but I would like to confirm if it is still possible to check using the previous interface.
Thank you for your assistance.

Re: Please tell me how to check the license in SCM.

reaper — Wed, 05 Nov 2025 11:54:53 GMT

hi @y.saitou

You can find your subscriptions here: https://stratacloudmanager.paloaltonetworks.com/settings/subscriptions

and here: https://stratacloudmanager.paloaltonetworks.com/overview?container=All&containerType=container

Re: Please tell me how to check the license in SCM.

y.saitou — Thu, 06 Nov 2025 00:38:50 GMT

@reaper

Thank you for your response.

I was able to check the first URL without any issues, but the second URL leads to the NGFW and Prisma Access overview page, and it appears as shown in the attached screenshot, so I was unable to verify it.

Is it correct to assume that this is a display-related issue?