Prisma Access Mobile user enforcement for mac-os

C.Gao140612 — Tue, 20 Jan 2026 17:40:02 GMT

Hi expert,

Any one implemented the prisma access enforcement for mobile users GP, Looks it works for windows PC but not not working well for Mac-OS.

Any idea?

Thanks in advance!

Re: Prisma Access Mobile user enforcement for mac-os

nikoolayy1 — Mon, 16 Feb 2026 08:23:30 GMT

You have not provided enough info what does not work as if the agent is installed and connected to Prisma Access this should work. Do you use host detection (HIP) to see what is the host Windows or Mac to have different rules ?

How to Troubleshoot HIP Data - Knowledge Base - Palo Alto Networks

How to Troubleshoot HIP Match Issues - Knowledge Base - Palo Alto Networks

topic Re: Prisma Access Mobile user enforcement for mac-os in Prisma Access Discussions

Prisma Access Mobile user enforcement for mac-os

Re: Prisma Access Mobile user enforcement for mac-os