Prisma Browser on Android - timeout when accessing private apps

IBalaro — Thu, 17 Sep 2026 03:57:28 GMT

Hi,

Anyone experienced "connection has timed out" when accessing private application (https) using android phone? It works fine on iOS and windows. Certificate was already uploaded via Browser Security rule. Tried also the same mobile device, connected to GlobalProtect and used different browser, private app is accessible.

Re: Prisma Browser on Android - timeout when accessing private apps

nikoolayy1 — Fri, 18 Sep 2026 05:49:31 GMT

Better open a case in my view. Also you can see Automatic Client Certificate Selection as maybe you are using Certificate-Based Enforcement that you can't select a certificate.

topic Prisma Browser on Android - timeout when accessing private apps in Prisma Access Discussions

Prisma Browser on Android - timeout when accessing private apps

Re: Prisma Browser on Android - timeout when accessing private apps