topic Re: Prisma Gateway Cert Expiration in Prisma Access Discussions

Prisma Gateway Cert Expiration

mike.pochan — Tue, 02 Feb 2021 01:11:20 GMT

Has anyone else noticed that the Prisma Access gateway certs expired today? A large majority of our users are unable to connect since GP sees the certs aren't valid. Trying to determine if this is isolated to us (which I doubt).

Re: Prisma Gateway Cert Expiration

mike.pochan — Tue, 02 Feb 2021 01:13:20 GMT

depth=0 OU = Domain Control Validated, CN = *.8dmj55xsti.gw.gpcloudservice.com

verify error:num=10:certificate has expired

notAfter=Feb 2 00:03:06 2021 GMT

verify return:1

depth=0 OU = Domain Control Validated, CN = *.8dmj55xsti.gw.gpcloudservice.com

notAfter=Feb 2 00:03:06 2021 GMT

verify return:1

Re: Prisma Gateway Cert Expiration

JoshHager — Tue, 02 Feb 2021 03:03:21 GMT

Yes having the same problem but my certs dont expire till 2024....I am on hold with TAC but its been 2 hours....im guessing it is something much larger than you and me.

Re: Prisma Gateway Cert Expiration

mike.pochan — Tue, 02 Feb 2021 03:21:26 GMT

Good to know, thank you. We're having a similar experience with support presently.