DNS resolution issue in prisma access for internal domains

PankajDhobe — Thu, 22 Apr 2021 05:59:48 GMT

We want to access one of the url fs.hdfc.com, which accessible publicly.

But when when we connect to Global Protect via Prisma access for this url, DNS Server is resolving for internal address i.e. private ip address.

While accessing from outside network, we are able to resolve it for public ip.

We want from inside(when connected to GP) and outside url fs.hdfc.com should be accessible from internet only by dns resolution for public ip.

Can we bypass only single url from internal domain list from, which should be resolved for public ip only.

Re: DNS resolution issue in prisma access for internal domains

DavidMaas1 — Thu, 01 Jul 2021 12:13:44 GMT

We have the same, where we have a URL that is the same for internal and external. What we have to do when on Prisma is to use the traffic steering under configuration, you can setup a rule there to have it point back to your internal network via the service connection.

topic DNS resolution issue in prisma access for internal domains in Prisma Access Discussions

DNS resolution issue in prisma access for internal domains

Re: DNS resolution issue in prisma access for internal domains