topic Re: Prisma Access 2.0 Upgrade in Prisma Access Discussions

Prisma Access 2.0 Upgrade

matani — Mon, 15 Mar 2021 16:17:54 GMT

Hi everyone, as you are upgrading to Prisma Access 2.0, you may have some questions along the way. We want to let you know that we are here to help and want to make sure you have all the resources and information you need. This discussion will have experts who can help guide you through your upgrade journey with any questions you may have.

Re: Prisma Access 2.0 Upgrade

tabner — Mon, 26 Apr 2021 15:29:06 GMT

At what point should the plugin get upgraded to 2.0 while in multi-tenancy? Before any DP upgrade, after the first tenant first location DP upgrade, etc?

Re: Prisma Access 2.0 Upgrade

fkawooya — Mon, 26 Apr 2021 16:26:20 GMT

It's recommended to hold off on 2.0 plugin upgrade until the entire environment DP upgrade is complete. Once DP upgrade is confirmed complete, plugin upgrade should be done within 15days.

Re: Prisma Access 2.0 Upgrade

Sodethman1 — Tue, 27 Apr 2021 13:22:10 GMT

What will the user's experience be using the upgrade? Will the gateways/portal not be available at the time of the ugprade?

Re: Prisma Access 2.0 Upgrade

osallam — Mon, 03 May 2021 07:18:11 GMT

@Sodethman1The gateways/portal that users are connected to will not be affected during the upgrade itself, but after the upgrade is completed, the users will experience a brief disruption as their client establishes a new connection to the upgraded gateways.

Prisma Access Dataplane Upgrade