User ID doesn´t work with 2 domains

LuisSantoTomas — Tue, 24 May 2022 14:37:23 GMT

Hi,

Prisma access is cloud-managed and I have integrated Azure AD and On-Premise directories in cloud identity engine.

One domain for Azure -> example.com

One domain for on-premise directories that contains the previous --> example1.example.com

The Netbios configured is:

Azure AD --> example

On-premise --> example1

The group mapping in the rules seems to work correctly. However, when I try to add users to rules, they appear with this format:

example1.example.com\user or example.com\user

Why appear the ".com" in the Netbios ?

Thanks in advance.

Re: User ID doesn´t work with 2 domains

LuisSantoTomas — Tue, 24 May 2022 16:36:56 GMT

Continuing to investigate, I think it is related to this kb, but I need to know how to adapt it with the cloud identity engine.

Have anyone had the same problem?