https://live.paloaltonetworks.com/t5/prisma-access-discussions/cortex-data-lake-status-failure-in-prisma-access-cloudservices/m-p/514886#M409 <P>After a DNS failure on Panorama, Cortex Data Lake Status failed with&nbsp;&nbsp;"failed to validate server certificate for endpoint api.paloaltonetworks.com", in the cloudservices plugin for prisma access.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="nayubi_0-1663189244206.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43855i513D88BFD6FD4CB8/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="nayubi_0-1663189244206.png" alt="nayubi_0-1663189244206.png" /></span></P> <P><STRONG>Resolution:&nbsp; Run the follow commands in Panorama CLI</STRONG></P> <P><SPAN>&nbsp; <EM>request plugins cloud_services logging-service status</EM>&nbsp; -&nbsp; this is to view status of certificate</SPAN></P> <P><SPAN>&nbsp;<EM>&nbsp;debug plugins cloud_services reset-endpoint</EM>&nbsp; -&nbsp; this is to reset endpoint certificate</SPAN></P> <P><SPAN>&nbsp;&nbsp;<EM>request plugins cloud_services logging-service status</EM>&nbsp; -&nbsp; run again to validate success</SPAN></P> <P>&nbsp;</P> Thu, 15 Sep 2022 00:54:00 GMT nayubi 2022-09-15T00:54:00Z https://live.paloaltonetworks.com/t5/prisma-access-discussions/cortex-data-lake-status-failure-in-prisma-access-cloudservices/m-p/514886#M409 <P>After a DNS failure on Panorama, Cortex Data Lake Status failed with&nbsp;&nbsp;"failed to validate server certificate for endpoint api.paloaltonetworks.com", in the cloudservices plugin for prisma access.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="nayubi_0-1663189244206.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/43855i513D88BFD6FD4CB8/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="nayubi_0-1663189244206.png" alt="nayubi_0-1663189244206.png" /></span></P> <P><STRONG>Resolution:&nbsp; Run the follow commands in Panorama CLI</STRONG></P> <P><SPAN>&nbsp; <EM>request plugins cloud_services logging-service status</EM>&nbsp; -&nbsp; this is to view status of certificate</SPAN></P> <P><SPAN>&nbsp;<EM>&nbsp;debug plugins cloud_services reset-endpoint</EM>&nbsp; -&nbsp; this is to reset endpoint certificate</SPAN></P> <P><SPAN>&nbsp;&nbsp;<EM>request plugins cloud_services logging-service status</EM>&nbsp; -&nbsp; run again to validate success</SPAN></P> <P>&nbsp;</P> Thu, 15 Sep 2022 00:54:00 GMT https://live.paloaltonetworks.com/t5/prisma-access-discussions/cortex-data-lake-status-failure-in-prisma-access-cloudservices/m-p/514886#M409 nayubi 2022-09-15T00:54:00Z