topic Re: I'm a customer and I only want to download a VM-series OVA file in Prisma Access Discussions

I'm a customer and I only want to download a VM-series OVA file

LCMember4427 — Wed, 28 Jul 2021 12:15:47 GMT

... and I have spent almost 30 minutes lurking between every corner in all the different sites here... Other companies have normally 'My Downloads' clearly visible in my personal pages. But I'm simply not able to locate where I can download the latest VM-100 OVA for VMWare...

Please help as I didn't dream that this should be a problem...

best regards Tor

Re: I'm a customer and I only want to download a VM-series OVA file

DheerajDixit — Wed, 28 Jul 2021 12:40:05 GMT

Hi, Please log in to the support.paloaltonetworks.com and in the left pane go to Assets> VM series auth codes> and in the right side search for vm100, You will find the download button in the actions category.

after that select the VM series base image as per the type of deployment you want.

You can also refer to the below article for clarity.

How to Authorize and Install VM-Series Auth-Codes - Knowledge Base - Palo Alto Networks

Re: I'm a customer and I only want to download a VM-series OVA file

LCMember4427 — Wed, 28 Jul 2021 14:19:27 GMT

Thanks a lot 🙂

Re: I'm a customer and I only want to download a VM-series OVA file

LuisaParra — Tue, 10 Oct 2023 20:21:42 GMT

Good afternoon,

please help me indicating which is the user and initial password.

Greetings.