https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/aws-marketplace-%E3%81%A7%E3%81%AE%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%A9%E3%82%A4%E3%83%96%E5%BE%8C%E3%81%AE%E3%83%A1%E3%83%BC%E3%83%AB%E5%8F%97%E4%BF%A1%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/557642#M1038 <P>以下AWS MarketplaceでPrismaCloudをサブスクライブしました。</P> <P><A href="https://aws.amazon.com/marketplace/pp/prodview-5nfwvchajk4wi?qid=1615827921296&amp;sr=0-8&amp;ref_=srh_res_product_title" target="_blank" rel="noopener">https://aws.amazon.com/marketplace/pp/prodview-5nfwvchajk4wi?qid=1615827921296&amp;sr=0-8&amp;ref_=srh_res_product_title</A></P> <P>&nbsp;</P> <P>サブスクライブ後、AWSからはサブスクライブ登録完了のメールを受信しましたが、２４時間を経過しても<SPAN>Prisma Cloud のテナント情報に関するメールが届いておりません。</SPAN></P> <P><SPAN>現状有償サポートもない状態のため、こちらでお伺いするしかない状態なのですが、どちらでどのようにアプローチすればよいか、もしくは、対処法についてわかりましたら教えていただけないでしょうか。</SPAN></P> <P>&nbsp;</P> <P><SPAN>#PrismaCloud の掲示板が選択できずこちらに投稿していますが、適切な投稿方法がありましたら併せて教えていただけるとありがたいです。）</SPAN></P> <P>&nbsp;</P> <P><SPAN>よろしくお願いいたします。</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV id="tw-container" class="" data-cp="1" data-dbrt="10000" data-ddp="true" data-drd="1700" data-is-rde="false" data-is-ver="false" data-nnttsvi="1" data-sbsl=".*" data-ssbp="false" data-sugg-time="500" data-sugg-url="https://clients1.google.com/complete/search" data-uilc="en" data-vil=",af,af-ZA,am,am-ET,ar-EG,ar-AE,ar-KW,ar-QA,ar,ar-IL,ar-JO,ar-LB,ar-PS,az,az-AZ,bg,bg-BG,bn,bn-BD,bn-IN,ca,ca-es,cs,cs-CZ,de,de-DE,de-CH,de-AT,de-LI,en,en-US,en-CA,en-AU,en-NZ,en-GB,en-IN,en-KE,en-TZ,en-NG,en-GH,en-PH,en-ZA,es,es-ES,es-AR,es-UY,es-419,es-BO,es-CL,es-CR,es-CO,es-DO,es-EC,es-GT,es-HN,es-NI,es-PA,es-PE,es-PR,es-PY,es-SV,es-VE,es-MX,es-US,eu,eu-ES,fi,fi-FI,fr,fr-FR,fr-CH,fr-BE,gl,gl-ES,gu,gu-IN,he,he-IL,iw,iw-IL,hu,hu-HU,hy,hy-AM,id,id-ID,is,is-IS,it,it-IT,it-CH,ja,ja-JP,jv,jv-ID,ka,ka-GE,km,km-KH,kn,kn-IN,ko,ko-KR,la,lo,lo-LA,lv,lv-LV,ml,ml-IN,mr,mr-IN,ms,ms-MY,nl,nl-NL,nb,nb-NO,ne,ne-NP,pl,pl-PL,pt,pt-BR,pt-PT,ro,ro-RO,ru,ru-RU,si-LK,sk,sk-SK,sr,sr-RS,su,su-ID,sv,sv-SE,sw,sw-TZ,sw-KE,ta,ta-IN,ta-SG,ta-LK,ta-MY,te,te-IN,tr,tr-TR,ur,ur-PK,ur-IN,yue,yue-HK,yue-Hant-HK,zh-HK,zh,zh-CN,zh-cmn,zh-cmn-CN,zh-Hans,zh-Hans-CN,zh-cmn-Hans,zh-cmn-Hans-CN,cmn-CN,cmn-Hans,cmn-Hans-CN,zh-TW,zh-Hant-TW,cmn-TW,cmn-Hant-TW,zh-cmn-TW,zh-cmn-Hant-TW,zu,zu-ZA"> <DIV id="tw-ob" class="tw-src-ltr"> <DIV class="oSioSc"> <DIV id="tw-target"> <DIV id="kAz1tf" class="g9WsWb"> <DIV id="tw-target-text-container" class="tw-ta-container F0azHf tw-nfl" tabindex="0"> <PRE id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" data-placeholder="Translation"><SPAN class="Y2IQFc">I subscribed to PrismaCloud on AWS Marketplace below.<BR /><BR />After subscribing, I received an email from AWS confirming that my subscription was completed, but I have not received an email regarding Prisma Cloud tenant information even after 24 hours have passed. Since there is currently no paid support, I have no choice but to ask here, but if you know how to approach this issue, or if you know how to deal with it, could you please let me know? I'm posting here because I can't select the #PrismaCloud bulletin board, but if there is an appropriate way to post, I would appreciate it if you could let me know. ) Thank you.</SPAN></PRE> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV> <DIV>&nbsp;</DIV> </DIV> </DIV> <DIV class="KFFQ0c xKf9F">&nbsp;</DIV> <P>&nbsp;</P> Wed, 13 Sep 2023 13:53:21 GMT Nakamura 2023-09-13T13:53:21Z https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/aws-marketplace-%E3%81%A7%E3%81%AE%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%A9%E3%82%A4%E3%83%96%E5%BE%8C%E3%81%AE%E3%83%A1%E3%83%BC%E3%83%AB%E5%8F%97%E4%BF%A1%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/557642#M1038 <P>以下AWS MarketplaceでPrismaCloudをサブスクライブしました。</P> <P><A href="https://aws.amazon.com/marketplace/pp/prodview-5nfwvchajk4wi?qid=1615827921296&amp;sr=0-8&amp;ref_=srh_res_product_title" target="_blank" rel="noopener">https://aws.amazon.com/marketplace/pp/prodview-5nfwvchajk4wi?qid=1615827921296&amp;sr=0-8&amp;ref_=srh_res_product_title</A></P> <P>&nbsp;</P> <P>サブスクライブ後、AWSからはサブスクライブ登録完了のメールを受信しましたが、２４時間を経過しても<SPAN>Prisma Cloud のテナント情報に関するメールが届いておりません。</SPAN></P> <P><SPAN>現状有償サポートもない状態のため、こちらでお伺いするしかない状態なのですが、どちらでどのようにアプローチすればよいか、もしくは、対処法についてわかりましたら教えていただけないでしょうか。</SPAN></P> <P>&nbsp;</P> <P><SPAN>#PrismaCloud の掲示板が選択できずこちらに投稿していますが、適切な投稿方法がありましたら併せて教えていただけるとありがたいです。）</SPAN></P> <P>&nbsp;</P> <P><SPAN>よろしくお願いいたします。</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <DIV id="tw-container" class="" data-cp="1" data-dbrt="10000" data-ddp="true" data-drd="1700" data-is-rde="false" data-is-ver="false" data-nnttsvi="1" data-sbsl=".*" data-ssbp="false" data-sugg-time="500" data-sugg-url="https://clients1.google.com/complete/search" data-uilc="en" data-vil=",af,af-ZA,am,am-ET,ar-EG,ar-AE,ar-KW,ar-QA,ar,ar-IL,ar-JO,ar-LB,ar-PS,az,az-AZ,bg,bg-BG,bn,bn-BD,bn-IN,ca,ca-es,cs,cs-CZ,de,de-DE,de-CH,de-AT,de-LI,en,en-US,en-CA,en-AU,en-NZ,en-GB,en-IN,en-KE,en-TZ,en-NG,en-GH,en-PH,en-ZA,es,es-ES,es-AR,es-UY,es-419,es-BO,es-CL,es-CR,es-CO,es-DO,es-EC,es-GT,es-HN,es-NI,es-PA,es-PE,es-PR,es-PY,es-SV,es-VE,es-MX,es-US,eu,eu-ES,fi,fi-FI,fr,fr-FR,fr-CH,fr-BE,gl,gl-ES,gu,gu-IN,he,he-IL,iw,iw-IL,hu,hu-HU,hy,hy-AM,id,id-ID,is,is-IS,it,it-IT,it-CH,ja,ja-JP,jv,jv-ID,ka,ka-GE,km,km-KH,kn,kn-IN,ko,ko-KR,la,lo,lo-LA,lv,lv-LV,ml,ml-IN,mr,mr-IN,ms,ms-MY,nl,nl-NL,nb,nb-NO,ne,ne-NP,pl,pl-PL,pt,pt-BR,pt-PT,ro,ro-RO,ru,ru-RU,si-LK,sk,sk-SK,sr,sr-RS,su,su-ID,sv,sv-SE,sw,sw-TZ,sw-KE,ta,ta-IN,ta-SG,ta-LK,ta-MY,te,te-IN,tr,tr-TR,ur,ur-PK,ur-IN,yue,yue-HK,yue-Hant-HK,zh-HK,zh,zh-CN,zh-cmn,zh-cmn-CN,zh-Hans,zh-Hans-CN,zh-cmn-Hans,zh-cmn-Hans-CN,cmn-CN,cmn-Hans,cmn-Hans-CN,zh-TW,zh-Hant-TW,cmn-TW,cmn-Hant-TW,zh-cmn-TW,zh-cmn-Hant-TW,zu,zu-ZA"> <DIV id="tw-ob" class="tw-src-ltr"> <DIV class="oSioSc"> <DIV id="tw-target"> <DIV id="kAz1tf" class="g9WsWb"> <DIV id="tw-target-text-container" class="tw-ta-container F0azHf tw-nfl" tabindex="0"> <PRE id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" data-placeholder="Translation"><SPAN class="Y2IQFc">I subscribed to PrismaCloud on AWS Marketplace below.<BR /><BR />After subscribing, I received an email from AWS confirming that my subscription was completed, but I have not received an email regarding Prisma Cloud tenant information even after 24 hours have passed. Since there is currently no paid support, I have no choice but to ask here, but if you know how to approach this issue, or if you know how to deal with it, could you please let me know? I'm posting here because I can't select the #PrismaCloud bulletin board, but if there is an appropriate way to post, I would appreciate it if you could let me know. ) Thank you.</SPAN></PRE> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV> <DIV>&nbsp;</DIV> </DIV> </DIV> <DIV class="KFFQ0c xKf9F">&nbsp;</DIV> <P>&nbsp;</P> Wed, 13 Sep 2023 13:53:21 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/aws-marketplace-%E3%81%A7%E3%81%AE%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%A9%E3%82%A4%E3%83%96%E5%BE%8C%E3%81%AE%E3%83%A1%E3%83%BC%E3%83%AB%E5%8F%97%E4%BF%A1%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/557642#M1038 Nakamura 2023-09-13T13:53:21Z https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/aws-marketplace-%E3%81%A7%E3%81%AE%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%A9%E3%82%A4%E3%83%96%E5%BE%8C%E3%81%AE%E3%83%A1%E3%83%BC%E3%83%AB%E5%8F%97%E4%BF%A1%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/557770#M1039 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/66561">@Nakamura</a></SPAN> ,</P> <P>&nbsp;</P> <P>Have you received tenant information yet?&nbsp;</P> Wed, 13 Sep 2023 17:56:24 GMT https://live.paloaltonetworks.com/t5/prisma-cloud-discussions/aws-marketplace-%E3%81%A7%E3%81%AE%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%A9%E3%82%A4%E3%83%96%E5%BE%8C%E3%81%AE%E3%83%A1%E3%83%BC%E3%83%AB%E5%8F%97%E4%BF%A1%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/m-p/557770#M1039 JayGolf 2023-09-13T17:56:24Z