topic OIDC configuration on Prisma Cloud Enterprise failing for Azure Entra / Azure AD in Prisma Cloud Discussions

OIDC configuration on Prisma Cloud Enterprise failing for Azure Entra / Azure AD

JensWegar — Thu, 14 Dec 2023 12:52:50 GMT

I'm trying to configure our Prisma Cloud tenant to use OIDC SSO authentication. We're using Microsoft Entra ID (formerly Azure AD) as the identity provider. As far as I can say the flow works as expected going to Azure. I get transferred to our Microsoft tenant for login against our own AD, I authenticate my user, and then I'm redirected back to the callback URL that is shown in the Prisma Cloud SSO configuration window. However, instead of being logged in to Prisma Cloud I get an error:

{"timestamp":"2023-12-14T12:19:22.961209Z","status":401,"error":"An error occurred while attempting to decode the Jwt: The ID Token contains invalid claims: {aud=[redacted-client-id]}","message":"bad_request","path":"GET:/authn/api/v1/oauth2/callback/<our-callback-uid>"}

redacted-client-id = the Client ID that I've configured in Prisma Cloud. The value in the error message matches the client id from the App registration in Azure, and also the value for Client id configured in Prisma Cloud. I've checked this several times, and also tested that the value has an effect by intentionally configuring the wrong client id in Prisma Cloud. In that case Azure complains immediately. So as far as I can tell the aud claim value should be correct. Anyone have any suggestions as to what could be going wrong here?

I've tried following the instructions here: https://docs.prismacloud.io/en/enterprise-edition/content-collections/administration/setup-sso-integration-on-prisma-cloud/get-started-with-oidc-sso/set-up-oidc-on-azure but they are not very detailed in regards to what possibly has to be taken into account on the Azure side of things.

Re: OIDC configuration on Prisma Cloud Enterprise failing for Azure Entra / Azure AD

MDavis29 — Thu, 14 Dec 2023 14:51:39 GMT

Please open a support case on this issue, the error message is calling out and issue with JWT token. Please include a HAR file to assist the team with troubleshooting.

Re: OIDC configuration on Prisma Cloud Enterprise failing for Azure Entra / Azure AD

VBassi2 — Wed, 16 Oct 2024 10:51:26 GMT

Hi, did you get the fix?

Re: OIDC configuration on Prisma Cloud Enterprise failing for Azure Entra / Azure AD

JensWegar — Wed, 16 Oct 2024 11:42:16 GMT

I opened a support case for this. There was no clear bug or similar identified, but I did receive some more detailed instructions on how to setup the necessary Enterprise App within Azure. I don't know if I in the end had been doing some step wrong while setting up the app in Azure or if something was corrected within Prisma Cloud, but after a couple of tries I got it working. Might have been a user error after all...